Resident FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
With a reservation fee equivalent to one month's rent, you can secure your new apartment. Your move-in date must be within 12 days of submitting your application. Please ensure all required information is provided within one full business day of paying the reservation fee; otherwise, the apartment will no longer be reserved. By submitting the reservation fee, you confirm your commitment to leasing the unit. For your peace of mind, the fee is fully refundable should your application be denied. -
Do I pay first month’s rent and last month’s rent with my security deposit?
We do not require the last month's rent upfront. Instead, your reservation fee will be applied toward your first month's rent upon signing the lease. The security deposit amount is determined based on a comprehensive evaluation of factors such as your credit history, background check, employment history, and rental references. -
Is there anything that would automatically disqualify me from renting?
Yes, a few things could disqualify an applicant, such as having a past eviction, owing money to a utility company, or unpaid rent to a previous landlord. We carefully review each application as a whole to ensure fairness, but these factors are critical. -
Is the reservation fee refundable?
If you decide to place a reservation fee, you're committing to taking the apartment. The fee is only refundable if your application is denied, ensuring your security throughout the process. -
How do I pay rent, and when is it due?
Rent payments can be made effortlessly through our Resident Portal, providing a quick and convenient way to manage your account. Rent is due on the 1st of each month, with a grace period extending until the 4th for your convenience. -
I want to get a pet. What should I do?
We welcome pets on most properties; however, all pets, including visiting animals, must receive prior approval from management before being brought onto the property. For detailed information on pet fees and specific requirements, please contact our office. We are happy to assist in ensuring a seamless process for you and your furry companions.